Concerns have been raised about the safety of the revamped Hay Hill site with locals worried about slipping over.
The £3.2m city centre project came to an end last week after 19 months of work which saw new seats, steps and planting added to the area.
But the addition of a water feature near the top steps has left some city folk fearful of falling over and concerned about ice in the winter.
Norwich City Council has said it has “lowered the height of each fountain to minimise any splashback” and is conducting daily checks.
People have flocked to the site close to Next, Primark, McDonald's and St Peter Mancroft Church since it reopened on Friday and there has been a mixed response from visitors.
Javier Esteve, 79, said: "These steps are defiantly inaccessible at a certain age, you have to go down and all around the outside and the waterfalls are totally unnecessary."
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Another member of the public, who did not want to be named, said: “Because the stairs are black, you’re not really going to be able to see the water very well, we do all worry about slipping over.”
And Ali Crafty added: "The build quality is terrible and there is water all over the place so in winter there will be a risk of slipping on ice."
Others have described it as a “lovely relaxing space” that is “really peaceful”.
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Sasha Laburnum, 37, said: "I think it's lovely, you've got loads of seating areas now, it is green and it is beautiful."
A spokesman for the council said it is carrying out daily checks to make sure Hay Hill remains clean and safe for the public.
“Since opening Hay Hill on Friday, we have lowered the height of each fountain to minimise any splashback on the surrounding paving,” he said. “We are also conducting daily checks of the area, including the water feature, to ensure it remains clean, tidy, and safe for the public.”
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